Product Policy

Effective Date: March 13, 2025

MP Creative & Co. ("Company," "we," "our," or "us") is committed to providing high-quality digital products and services. This Product Policy outlines our guidelines for purchasing, usage, and refunds. By purchasing any products from us, you agree to the terms stated below.

1. Product Offerings

We offer various digital products and services, including but not limited to:

  • Social media templates

  • Website design packages

  • Copywriting services

  • Email marketing strategies

  • Funnel creation

  • Consulting services

2. Purchasing & Delivery

  • All digital products and services are available for purchase via our website or designated platforms.

  • Upon purchase, digital products will be delivered via email or through a secure download link.

  • Custom services will be delivered according to the agreed timeline outlined in the service contract.

3. Refund & Exchange Policy

Due to the digital nature of our products and services, all sales are final. We do not offer refunds or exchanges unless:

  • A duplicate purchase was made in error.

  • The product was not delivered due to a technical issue on our end.

  • A service was not fulfilled as outlined in the service agreement.
    If you experience any issues, please contact us at hello@madelinepaigecreative.com within 7 days of purchase.

4. Product Usage & Restrictions

  • All digital products are for personal or business use only and may not be resold, shared, or redistributed.

  • Unauthorized distribution of our templates, designs, or strategies is strictly prohibited and may result in legal action.

  • Custom services provided are exclusive to the purchasing client and cannot be transferred to another entity without prior agreement.

5. Modifications & Updates

  • We reserve the right to update or modify digital products to ensure the best user experience.

  • Clients will be notified if significant changes are made to purchased products.

6. Support & Assistance

  • We provide limited support for digital product usage and troubleshooting.

  • For custom services, support terms will be outlined in the service agreement.

7. Contact Information

For any questions regarding our Product Policy, please contact us at hello@madelinepaigecreative.com.